CEA Customer Experience Associate (Teller)

Toronto Dominion Bank (TD) is hiring a CEA Customer Experience Associate (Teller)! For more information about this LEAP job posting, check out the details below!

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.

Employer Name: Toronto Dominion Bank (TD)
City: Kenora
Province: ON
Postal Code: P9N 1S9
Application Deadline: March 27th, 2023
Phone: 807-467-3456
Email: jocelyn.laporte@td.com
Hours of Work: Part-Time, 20 hours/week
Job Type: Part-Time
Wages: $20.00/hour

Duties of this LEAP Job Posting:
  • Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
  • Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
  • Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
  • Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
  • Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
  • Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Qualifications for this LEAP Job Posting:
  • High School Diploma with over 1 year of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills to work in a fast-paced environment
  • Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
  • A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
  • A standard police clearance check will be completed by TD
How To Apply to this LEAP Job Posting:

Call the branch, sending an email, or applying online when the new job posting is up and running.

Phone: 807-467-3456 branch main line ext 250 for a manager
Email: jocelyn.laporte@td.com


Advertising Method: General Ad