Lake of the Woods District Hospital (LWDH) is hiring a Clinical Information Clerk 1 & 2 (Casual Opportunities)! For more information please see the details below!
Job ID: 2024-822-002
Do you love to meet new people and provide exceptional customer service? The Clinical Information Clerk (CIC) position provides an opportunity for individuals to interact with patients, families, and visitors on a regular basis to build rapport and be the face of Lake of the Woods District Hospital (LWDH). The CIC provides the important function of registering patients and ensuring that they navigate their visit to the hospital in a safe and efficient manner. Additionally, the CIC operates the switchboard and provides reception and information to patients and visitors.
If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us with more details about why you think you would be a great fit. We cannot make any promises, but we will consider your qualifications and the potential you bring. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.
Why Work with LWDH? In this position, there are many benefits to joining our team:
For Casual/Part-time Positions:
- Pay in lieu of vacation and benefits provided
- Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
- A third-party partnered, self-directed, and initiated benefits package through Health Care Providers (HCP) Group Insurance is provided that includes customizable health and dental plans, life insurance, long-term disability benefits (LTD), and accidental death, disease and dismemberment (ADD&D) based on package eligibility for casual/part
- Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!
For Full-time positions:
- 2 weeks paid vacation
- Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes portability, inflation protections, survivor benefits, buyback options, and early retirement
- Desjardin Group Life Insurance coverage that includes life insurance, and short/long-term disability coverage
- Green Shield Canada extended health benefits for single and families including dental services, prescription, health services, vision, hospital accommodation, etc.
- Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and much more!
Employer Name: Lake of the Woods District Hospital
City: Kenora
Province: Ontario
Postal Code: P9N 3W7
Application Deadline: May 9, 2024
Hours of Work: May consists of days, evenings, nights and weekends. Subject to change as per operational requirements.
Job Type: Various Hours
Wages: CIC1: $24.7944 to $26.1362 per hour; CIC2: $26.3854 to $27.3814 per hour; Per CUPE LOCAL 822 Collective Agreement
Duties of this LEAP Job Posting: Clinical Information Clerk 1
The Clinical Information Clerk 1 plays a key role in providing a welcoming experience for patients and visitors attending the hospital. Responsibilities also include guiding visitors to the appropriate rooms, directing patients attending other departments to the correct location, and ensuring the smooth check- in and registration of all scheduled visits. Moreover, the role entails reaching out to patients for appointment reminders when necessary and offering reception and information services to patients, visitors, and staff as required.
Clinical Information Clerk 2
Are you passionate about meeting new people and delivering outstanding customer service? The Clinical Information Clerk 2 role offers a unique opportunity to engage regularly with patients, families, and visitors, serving as the welcoming face of Lake of the Woods District Hospital (LWDH). In this position, you will not only build meaningful rapport but also play a crucial role in registering patients, ensuring their safe and efficient navigation through their hospital visits.
Qualifications for this LEAP Job Posting: Clinical Information Clerk 1:
- Secondary school diploma or equivalent
- Must have Medical Terminology Certificate, or be willing to complete training
- Demonstrated experience and knowledge in working with an IT based switchboard
- Experience with reception, office procedures and filing
- Effective written and oral communication skills
- Excellent keyboarding skills; minimum 35 wpm
- Ability to multi-task; versatile in changing priorities
- Ability to work under pressure with time constraints
- Excellent organizational skills
- Effective customer service skills
- Excellent understanding of, and demonstrated ability to maintain confidentiality
- Ability to sit for extended periods, as well as bend, lift, push and pull
- Reliable attendance record
Clinical Information Clerk 2:
- Secondary school diploma or equivalent
- Must have Medical Terminology Certificate, or be willing to complete training
- Demonstrated experience and knowledge in working with an IT based switchboard
- Experience with reception, office procedures and filing
- Effective written and oral communication skills
- Excellent keyboarding skills; minimum 35 wpm
- Ability to multi-task; versatile in changing priorities
- Ability to work under pressure with time constraints
- Excellent organizational skills
- Effective customer service skills
- Ability to work independently and part of a team environment
- Excellent understanding of, and demonstrated ability to maintain confidentiality
- Proficient in the use of MS Office and MediTech software is an asset
- Ability to work shift work
- Reliable attendance record
- Ability to sit for extended periods, as well as bend, lift, push and pull
How To Apply to this LEAP Job Posting: Please apply through the online application process via https://lwdh.talentpoolbuilder.com/
We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.
Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.
Please prepare your application in accordance with the qualifications posted in the job advertisement.
Applications will be screened based on the posted qualifications.
LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.
We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.
LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993).
Applicants are encouraged to self-declare at the time of application.
For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393
Advertising Method: General Ad