Enterprise Mobility are looking for a Customer Service Representative! For more information on this LEAP job posting, check out the details below!
Employer Name: Enterprise Mobility
City: Kenora
Province: ON
Application Deadline: December 4th, 2024
Hours of Work: Full-Time, 45hrs per week
Job Type: Full-Time
Wages: $20.65/hour
Duties of this LEAP Job Posting:
- Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
- Manage outgoing calls for callback management, accounts receivable and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins and exit kiosk transactions
- Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
- Understand and communicate rental terms and conditions, vehicle features and other services
- May sell optional protection products, upgrades, fuel options and other additional equipment
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
Qualifications for this LEAP Job Posting:
- Must be at least 18 years of age
- High school diploma or above required; some college preferred
- Must have at least 1 year prior customer service, retail, or administrative support experience
- Must have at least 1 year of prior sales experience
- Must have a valid Ontario Class G2 or G drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future
- Must live in or be moving to Kenora within 30 days
How To Apply to this LEAP Job Posting:
Please apply online at:
Advertising Method: General Ad